Welcome to Centauro Comunicaciones (“Centauro,” “Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, interact with our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Centauro Comunicaciones is a company operating in Colombia, the United States, and Brazil, providing media localization and audio post-production services including dubbing, subtitling, audio description, closed captioning, sound design, mixing, and related audiovisual services.
For privacy-related inquiries, please contact:
Email: info@centauro.com
2. Information We Collect
We may collect the following categories of information:
Information You Provide Voluntarily
When you contact us through our website forms or communicate with us directly, we may collect:
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Name
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Company name
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Email address
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Telefone
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Project details or inquiry information
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Any other information you choose to provide
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Referring website
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Pages visited
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Date and time of access
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Website usage data through cookies and analytics tools
3. How We Use Your Information
We use collected information to:
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Respond to inquiries and requests
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Provide our services
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Improve website functionality and user experience
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Communicate with clients and prospective clients
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Monitor and analyze website performance
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Maintain security and prevent fraud
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Comply with legal obligations
We do not sell personal information to third parties.
4. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
You may withdraw your consent at any time where consent is the basis for processing.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
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Know what personal information we collect
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Request deletion of your personal information
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Request correction of inaccurate information
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Access your personal information
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Limit the use of sensitive personal information where applicable
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Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at: info@centauro.com
We do not sell or share personal information as defined under California law.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Ensure proper website functionality
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Analyze website traffic and usage
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Improve user experience
You may control cookies through your browser settings. Disabling cookies may affect certain website features.
7. Third-Party Services
We may use trusted third-party service providers, including analytics, hosting, communication, and IT service providers, who may process information on our behalf under appropriate confidentiality and security obligations.
These providers may include services such as:
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Website hosting providers
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Analytics providers
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Email communication platforms
8. International Data Transfers
Because we operate internationally, your information may be transferred to and processed in countries outside your jurisdiction, including Colombia, the United States, and Brazil.
We take reasonable measures to ensure that personal information remains protected in accordance with applicable privacy laws.
9. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purposes described in this Privacy Policy
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Rights
Depending on your location and applicable laws, you may have rights to:
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Access your personal information
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Correct inaccurate information
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Delete personal information
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Restrict or object to processing
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Request data portability
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Withdraw consent
To exercise your rights, contact us at info@centauro.com.
12. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Effective Date.”
We encourage users to review this Privacy Policy regularly.
14. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Centauro Comunicaciones
www.centauro.com
Email: info@centauro.com